Using Items

Configure Using Items

Items are the foundation of inventory management and transaction accounting.

Items are used to represent products, services, and calculations in Sales and Purchasing Documents.

They are added to Line Item tables on Sales and Purchasing Documents.

Item Types

The different types of items that can be configured on Salesorder as described in the table below:


A unit of stock (SKU) or an inventory item. It is a physical product that you can purchase, stock and sell. See Using Stock Items


A Kit is the grouping of items that can be sold individually. Think of it as a template which users populate with parts. A Kit differs from a Stock Assembly in as much as it does not adjust the stock when it is built, whereas an assembly decreases the stock of BOM items, and increases the stock of Assemblies. See Using Kits

Stock Assembly

An SKU built from a bill of materials (BOM). A Stock Assembly is a Stock Item that is assembled from a list of sub-Items (Bill Of Materials). Typically used when you purchase raw materials and build or assemble a product. See Using Stock Assemblies


This Item can be used to represent a product you purchase and sell but don’t physically stock, this includes hard goods or services. See Using Non-Stock Items


It is an item measured in hours which you can purchase, use to book billable and non-billable time on time sheets and sell. This Item represents hours as a number (quantity) of units, plus the hourly rate (cost or price). See Using Service Items

Charge | Discount | Markup

These are fixed or percentage calculations you can preset and apply on the line item table to affect the previous row. See Using Charge and Markup Items


An Item composed from a list of sub-Items. Typically used when you want to sell a group of Items as a single entity. It is an easy way to add a group of items to the line item table in a Sales or Purchase Document. See Using Group Items

Create Item

A new Item can be defined in the following ways:

Import Items

To import Items into Salesorder, go to: SETUP > Import Data > Items

You can use the Import functionality to import all your Items data into Salesorder.

To learn more about the import functionality, refer Using Import

After running import, to verify all imported Item records, go to:

PRODUCTS/SERVICES > Items > List All Items

Use Item Master

To manually create a new Item in Salesorder, go to:


Select an appropriate Item type to create.

Item Accounting

Documents such as Sales Quotes do not affect the Accounts. These are referred as Non-Posting Documents.

On the other hand, documents like Sales Invoices, Bills, Credit Notes, Bank Transfers etc. affect the underlying Accounts, when they are saved or edited.

These Documents are referred to as Posting Documents since they post their values to the relevant Accounts.

When Posting Documents like Sales or Purchase Invoices are saved, Items post balances to the appropriate accounts of the General Ledger.

To which accounts the balances get posted (debited and credited), are preset on the Accounting tab of the Item Master.

PRODUCTS/SERVICES > Items > Select Item > Accounting tab

After a Posting Document(e.g. Sales Invoice) is saved, to view the debits and credits, go to:

Posting Document (e.g. SALES > Sales Invoices > Select Sales Invoice) > Actions > Show Account Entries

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